Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
When a product is Fulfilled ( ordered ) it is printed on demand in London or in Tel-Aviv , if you wish to cancel or change size please contact danpstudio@gmail.com up to 2 business days from making the order to allow change or cancelation of print ,after print is sent and produced it is not possible to cancel or get a refund , however I will offer a reprint if needed in a lower cost price .
We only offer refunds if the product arrives damaged or is significantly delayed (postage delays which could be considered normal, or delays due to items being held up in customs will not be refunded). What constitutes a significant time delay is at our discretion. In either cases we may request return of the products so that we can dispose of them. The returns in these cases will be at our cost, and refunds can be withheld until the returns are received by us.
To start a return, you can contact us at danpstudio@gmail.com and/or info@theprintspace.co.uk or whatsapp number +972546202797 and we will guide you or return ticket
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at danpstudio@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned- custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at danpstudio@gmail.com.
User Responsibility
By purchasing, you confirm that you have read, understood, and accepted these terms. You agree not to hold us, our affiliates, or partners liable for any issue arising from the purchase, shipment, or use of our products.